JOOOB

Privacy Policy

Last Updated: April 16, 2025

1. Introduction

JOOOB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or any other services we offer (collectively, the "Services").

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

Information You Provide

We collect information you provide when you:

  • Register for an account
  • Complete your profile
  • Post projects or submit offers
  • Communicate with other users
  • Contact our customer support
  • Participate in surveys or promotions

This information may include your name, email address, phone number, location, profile picture, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Log information (e.g., IP address, browser type, pages visited)
  • Device information (e.g., device type, operating system)
  • Location information
  • Usage information (e.g., features used, content viewed)
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and manage your account
  • Connect clients with contractors
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience

4. How We Share Your Information

We may share your information with:

  • Other users of our Services (e.g., when you post a project or submit an offer)
  • Service providers who perform services on our behalf
  • Business partners with whom we offer co-branded services or engage in joint marketing activities
  • Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets
  • Law enforcement or other third parties as required by law or to protect our rights

5. Your Choices

You have several choices regarding the information we collect and how it is used:

  • Account Information: You can update your account information at any time by logging into your account
  • Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies
  • Do Not Track: Some browsers offer a "Do Not Track" feature. Our Services do not currently respond to "Do Not Track" signals

6. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of your information.

7. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information.

8. International Data Transfers

We may transfer your information to countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@jooob.com.